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Language and character support

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Which languages and characters are supported in the prompt field?

Recraft supports any Unicode text input, so you can use a wide range of characters and languages in your prompts. The model performs best with prompts written in English, but also demonstrates strong comprehension of:
  • Major European languages: French, Spanish, Portuguese, German, Italian, Russian
  • East Asian languages: Chinese, Japanese, Korean
  • Selected Southeast Asian and Middle Eastern languages: Vietnamese, Thai, Arabic
Other languages are supported as well, though results may be less accurate for less commonly used or low-resource languages.

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Plans and credits

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What happens to unused credits at the end of the month?

Subscription credits reset at the start of each new billing cycle and do not roll over. This applies to all paid plans. Only top-up credits and referral credits carry over month to month; they remain available until used.

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Is there a referral program?

Recraft offers a referral program on a limited, rollout-based basis. If you don’t see referral options in your account, it means the program isn’t currently enabled for your setup.

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Prompting

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Why was my prompt blocked?

Prompts may be denied if they include content that violates Recraft’s Terms of Use. The system automatically filters out unsafe or sensitive input to maintain platform safety. For more information, refer to the Terms of Use.

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Why aren’t negative prompts working?

Avoid using phrases like “no” or “don’t” in your main prompt. Instead, use the Negative prompt field to list unwanted elements—for example: flowers, animals, people

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Image quality

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Why does the image look blurry or low quality?

If your image appears blurry—especially for faces or fine details—try using Creative upscale after generation. This enhances sharpness and overall image quality.

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Why do high-resolution images look lower quality after using inpainting or background removal?

When inpainting or background removal is applied to large, high-resolution images, Recraft first downscales the image and then performs the edit. As a result, large images lose some quality after inpainting or background removal.

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What is the best resolution the model can do?

The maximum supported resolution depends on the file format:
• JPG, PNG, WebP
Maximum width or height: 5,800 pixels
Maximum resolution: 16 megapixels
Maximum file size: 48 MB
• SVG
Maximum file size: 48 MB
These limits apply to image generation and export in Recraft.

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Why doesn’t the generated image match my prompt?

AI models interpret language differently than humans and rely on pattern recognition, not comprehension. To improve results:
  • Use clear and descriptive prompts (e.g., “red leather armchair in a modern living room” instead of “armchair”)
  • Try shorter prompts if the output seems random
  • Experiment with different styles—some respond better to specific types of prompts

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Why are characters facing left or right instead of directly toward or away from the camera?

By default, higher Artistic level settings tend to introduce more dynamic poses and angled compositions. To get characters to face directly toward or away from the camera, lower the Artistic level. Try setting it to a minimal value, such as Clean. Lower settings favor centered, front-facing compositions and reduce directional bias in character orientation.

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Editing

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Why is the Merge objects tool unavailable?

The Merge objects tool may be disabled if:
  • You haven’t selected multiple images
  • The resulting merged image would exceed 4096 pixels in size

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What’s the best order to remove a background and vectorize an image?

Remove the background first, then vectorize the image. Starting with background removal isolates the main subject and prevents unwanted background shapes from being converted into vector paths. This results in a cleaner, more accurate vector output with fewer artifacts.

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Styles

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Can I use a custom style created in the tool with the API?

Yes. You can use any style you’ve created in Recraft with the API by referencing its Style ID as a parameter in your API request. There are two ways to find the Style ID: Option 1: From the styles page
  1. Go to recraft.ai/styles
  2. Open the My styles tab
  3. Click on the style you want to use
  4. In the top panel, click the … icon
  5. Select Copy style ID — this will copy the value to your clipboard
  6. Paste the ID into your API code as the style_id parameter
Option 2: From within the canvas
  1. Open any project
  2. Click the style selector above the prompt field
  3. Select the style you want to use
  4. In the right panel, under Properties, locate the Style ID field
  5. Copy the value and use it in your API request

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How can I share styles from my personal account with my team workspace?

You can share styles by sharing the project they’re part of. Use the Share button to open the project from another account and duplicate it into your workspace.  If you’re a workspace member, you can also duplicate projects between your personal and team accounts directly from the Projects page using the “…” menu.